Imprint

Liability for content

The posts available on the web pages are only for general information and not for advice in specific cases. We endeavor to ensure that all information and data on the website is correct and up-to-date in accordance with § 7(1) of the German Telemedia Act (TMG). However, no liability is assumed for the correctness, completeness, up-to-dateness or quality of the information and data provided in accordance with §§ 8 to 10 of the German Telemedia Act (TMG). Liability for the content of the retrievable information is excluded provided that it is not intentional or grossly negligent false information. Obligations to remove or block the use of information in accordance with general laws remain unaffected. However, this liability is only possible from the time we become aware of a concrete legal infringement. As soon as we become aware of corresponding legal infringements, we will remove this content immediately. Responsible for the content in accordance with § 55(2) of the Interstate Broadcasting Agreement (RStV): Andreas Willius and Karsten Müller

Copyright

The content and works on these websites created by the operator of this page are subject to German copyright law. All contributions from third parties are marked as such. Reproduction, processing, distribution and any form of use outside the limits of copyright law require the written consent of the author or creator. Copies of these pages are only permitted for private use, but not for commercial purposes.

Customer complaints

It is important to us that you are satisfied with Trade Republic. But please let us know if you have a complaint. Your feedback will help us to improve even further. If you contact us, we can deal with your request in the most direct way possible. You can also participate in the dispute resolution process or use the European Online Dispute Resolution Platform.

You can reach us by email, telephone and by post:
service@traderepublic.com
+49 30 5490 6310

Trade Republic Bank GmbH
Kastanienallee 32
10435 Berlin

Extrajudicial resolution

In the event of disputes arising from the application of provisions of the Civil Code concerning distance sales contracts for financial services between consumers and regulated companies, such as Trade Republic, German Federal Bank may act as an official arbitration board in accordance with § 14(1)(1) of the German Act on Injunctive Relief (UKlaG) if a company is not affiliated with a recognized private consumer arbitration board. In addition, in the event of disputes regarding other provisions in connection with banking transactions pursuant to § 1(1)(2) of the German Banking Act (KWG) between consumers and regulated companies, BaFin may act as an official arbitration board in accordance with § 14(1)(7) of the German Act on Injunctive Relief (UKlaG) if the company is not affiliated with a recognized private consumer arbitration board.

Trade Republic is not affiliated with a recognized private consumer arbitration board established for the out-of-court settlement of disputes arising from banking transactions between consumers and regulated companies.

The address of the German Federal Bank arbitration board is:
Deutsche Bundesbank
Arbitration board
PO Box 10 06 02
60006 Frankfurt am Main, Germany
Tel.: 069 / 9566-3232
Fax: 069 / 709090-9901
Email: schlichtung@bundesbank.de; website: www.bundesbank.de

Further information on the arbitration board as well as information on the procedure can be accessed by the customer via the search function on the website of German Federal Bank (keyword “arbitration board”) or under the heading “Service”.

Protection Scheme

Trade Republic is affiliated to the guarantee fund "Entschädigungseinrichtung der Wertpapierhandelsunternehmen" (EdW).

Solarisbank is protected by the compensation scheme of German banks.